
Cara McDonald: Cultivating Patient-Practitioner Relationships and Enhancing Consultation Skills
- S1E5
- 43:29
- July 17th 2023
Dr. Cara McDonald is an Australian Cosmetic Dermatologist and Director of Complete Skin Specialists Dermatology in Melbourne. Together, Felix and Cara share plenty of valuable insights on building trust, empathy, and communication with patients, as well as explore the intriguing realm of AI filters and the impact they have on consultations. Discover their expert advice on navigating this ever evolving landscape and learn how to respond thoughtfully when AI filters enter the conversation.
We'll be looking at topics like:
- 5 key soft skills that can enhance patient interactions and contribute to more effective outcomes.
- How to establish a personal connection with patients, fostering trust and loyalty for repeat visits.
- The impact of AI filters in the realm of Aesthetics & Beauty, and potential challenges they may present.
Whether you're a healthcare professional or a patient, this episode offers practical advice and expert tips to improve healthcare experiences. Don't miss out on learning how consultation skills can revolutionize the dynamics between patients and practitioners.
Follow Cara:
Instagram: https://www.instagram.com/drcara_dermatologist/?hl=en
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Aesthetics & Biz
Join Dr. Felix Bertram, esteemed host and successful self-made entrepreneur. As CEO and founder of Skinmed, the fastest-growing and largest clinic chain in Switzerland with 5 locations and over 140 employees, he takes you on the highs and lows of combining aesthetics and business. Dr. Bertram’s track record goes beyond Skinmed as he is also the owner of a successful skincare brand, the renowned Swiss Aesthetic Institute, and the fastest-ever restaurant to be awarded 2 Michelin stars.
In each episode of Aesthetics & Biz, Dr. Bertram welcomes guests from various corners of the aesthetics industry to share their invaluable experience, skills, and wisdom. Through engaging conversations and insightful interviews, you'll gain a deeper understanding of the intricate workings of the aesthetics field and discover their secrets to building a successful career.
More About The Host

Internationally renowned business mogul and board certified dermatologist, Dr. Felix Bertram, is the self-made founder of Skinmed, one of the largest and fastest-growing aesthetic clinic chains in Switzerland with 140 employees and over 6,000 surgeries performed annually across 5 locations.
Dr. Bertram is also the owner of the prestigious Swiss Aesthetic Institute, the sustainable and medically-backed skincare range “Skinmed Doctors” and the ground-breaking restaurant “Skin's”, which received 2 Michelin stars just 4 months after opening in October 2022.