
[Season 2] B. Operational Productivity
EPISODE B4a.008 PLATFORM ENABLES AUTONOMY AND RIGHT FIRST TIME PERFORMANCE
- S2
- 14:56
- September 1st 2020
[Season 2] B. Operational Productivity
Operations- "BUILD IT"
How to organize the company by building systems and processes to run it and produce the products and services sold to customers. This includes using technology to establish a backbone where all relevant information is available on demand.
Topics Include:
- How to create a structure that efficiently achieves results
- How to use existing technology to build the backbone of a company
- How to use technology to collect and share information inside the business
- How to test a new product or service before making it available to everyone
- How to design processes that build it right the first time, every time
- How to run efficient projects that are on time, on budget
- Making Products
- Delivering Services
- Building the Back Office
- How to engage customers and suppliers in the development of a new product or service offer
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