More than payroll: building a business that gives back with Vicki Campbell & Phil Jacklin artwork
Behind the Books

More than payroll: building a business that gives back with Vicki Campbell & Phil Jacklin

  • E7
  • 1:25:51
  • July 8th 2026

In this episode of Behind the Books, we're joined by Vicki Campbell and Phil Jacklin from Thankyou Payroll.

This conversation is about far more than payroll.

We explore what it looks like to build a business that genuinely puts people, purpose and community first, and why success doesn't have to come at the expense of making a positive impact.

Vicki and Phil share the story behind Thankyou Payroll's unique social enterprise model, how they've embedded generosity and sustainability into everyday business decisions, and why authentic relationships remain at the heart of everything they do.

We also discuss the changing role of Bookkeepers, payroll challenges facing New Zealand businesses, workplace culture, stewardship ownership, and what businesses can do to create lasting impact.

This episode covers:

  • The story behind Thankyou Payroll and its social enterprise mission
  • Why purpose-driven businesses attract great people
  • Building stronger relationships with Bookkeepers and clients
  • Payroll challenges facing New Zealand businesses
  • Cashflow, compliance and the future of payroll
  • Steward ownership and protecting a business's mission
  • Sustainability in everyday business decisions
  • Creating a workplace culture people genuinely love
  • Why authenticity builds trust with clients
  • Practical advice for businesses wanting to make a positive impact

If you've ever wondered whether a business can successfully balance people, profit and purpose, this episode is full of practical ideas and inspiring stories.

🎧 Listen now and discover why business can be about so much more than the bottom line.

Behind the Books

Behind the Books is where real bookkeeping meets real life.

Hosted by Kenn + Sandi from NZQBA, this podcast goes beyond the numbers to talk about what it actually takes to run and grow a bookkeeping business in New Zealand. From tricky client conversations and pricing challenges to systems, boundaries, and everything in between — nothing is off the table.

We share honest insights, practical tips, and the kind of conversations Bookkeepers are already having behind the scenes.

If you’ve ever felt overwhelmed, underpaid, or unsure what the “right” way is — you’re not alone.

This is your space to learn, feel supported, and build a business that works for you.

NZQBA – Supporting Bookkeepers, Building Community.

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