Visit Splashtop Website - https://www.splashtop.com/home
Stephen Ng is an accomplished professional with extensive experience in building and leading high-performing organizations across Service Delivery, Support, Call Centers, Technical Support Escalations, and Critical Account Management. He has a strong background in managing technical support operations domestically and internationally, leveraging existing resources and driving transformative changes to reduce costs, enhance revenue, and meet targeted margin goals.
Stephen is a results-oriented, process-driven leader known for developing actionable plans that meet service delivery performance commitments, ensure customer satisfaction, and contribute to overall company success.
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HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org
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Bytes and Banter Podcast Team
Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/
Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/
Associate Producer: Colleen Rush - https://www.linkedin.com/in/colleen-rush-3603241/
Associate Producer - Daniel Guinto - https://www.linkedin.com/in/daniel-guinto-7b723630/
Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/
Podcast Operating System: https://www.PodTechs.com
Post-Production: https://www.PodTechs.com
Bytes and Banter
Are you an Information Technology professional? Do you work in the IT industry? This podcast is for you. Bytes and Banter is hosted by HDI Local Chapters.