Transforming Customer Experience: The Intwinely Approach
- S13E137
- 48:48
- December 1st 2023
In this episode, I sit down with Amy Ritell from Intwinely.com to explore the intricate relationship between customer experience and business operations. We delve into the importance of improving every micro step of the customer journey, how to identify disconnects within your organization, and why it's crucial to empower employees to enhance the overall customer experience. Amy shares her insights on trends in customer experience, the role of technology like AI, and real success stories that highlight the value of investing in CX. If you're looking to boost your ROI and bottom line by optimizing your customer experience, this episode is a must-listen.
Content Amplification Podcast
The Content Amplification Podcast is focused on you and giving you tangible and real life advice for your business content marketing. If you're doing a podcast, webinars, videos or blogging or live events then this podcast should be on your subscription list.
This podcast is Sponsored By eWebinar.com
To learn more about what we do and get more helpful resources, check out https://www.bluecowmarketing.ca/learn
I help you demystify the world of marketing your business to your ideal client. This can range from social media, content development, web messaging, video, blogs or podcasts. I'll be honest, I know I can help you. The reality is until we talk, I can't prescribe the best solution for your challenges or goals. If you want a down to earth coach/consultant that is focused on a custom solution for you, then I'm your guy. Let's talk.