Why You Absolutely Have to Celebrate the Customer Service Wins, with Benedikt Peine of celebrate company

We’re celebrating things here at Customer Friendship Conversations because, in this episode, we're speaking with Benedikt Peine, the Unit Lead Service at celebrate company. They’re a business developing and producing digital services and stationery products that allow you to celebrate any special event from a birthday to an anniversary to having a baby.

Based in Germany, their mission is to turn meaningful moments into lasting memories. When it comes to a special day, you want to make sure everything goes right. That means that customer friendship is especially important for celebrate.

So how do they manage to ensure everyone has a customer experience worth celebrating? Benedikt has all the answers…

Thanks to Cofruition for consulting on and producing the show. You can learn more about celebrate company at https://www.celebrate.company/ or head to Dixa.com to learn more about Customer Experience as it's meant to be!