Missed Calls = Lost Patients: How AI Helps Dental Offices | Janie AI Review
- E52
- 25:48
- June 17th 2026
In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Preston Sharp, Co-founder and CEO of Janie AI, to talk about how artificial intelligence is changing the way dental practices manage calls, insurance verification, recall, collections, and daily operations.
Preston shares how Janie AI helps dental teams automate repetitive tasks while keeping the human touch where it matters most.
They discuss the real challenges dental office managers face every day, including missed calls, patients falling through the cracks, time spent waiting on insurance companies, recall follow-up, billing questions, and keeping the front desk from getting overwhelmed.
This conversation is not about replacing office managers. It is about helping them work smarter, reduce stress, and focus on the parts of the job that require judgment, leadership, and human connection.
In this episode, you’ll learn:
How AI can help dental practices avoid missed calls
Why recall and patient follow-up are major opportunities for automation
How Janie AI supports insurance verification and billing workflows
Why AI should support office managers, not replace them
What dental teams need to understand before adopting AI
How AI can improve efficiency without removing the human experience
Learn more about Janie AI:
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Dental Office Managers Community
Welcome to the Dental Office Managers Community Podcast! I'm Kyle Summerford and you're here because you're a Dental Office Manager seeking to learn about ways to help elevate your dental management career and better your dental practice. Here you will find out about the best services to use in your practice to help make your life easier and less stressful but most importantly help you to increase productivity and become more efficient so you can focus on what matters more to you in your dental practice. So dive in and discover people and ideas that will help you increase productivity and profitability while providing you with the most trusted resources in the dental industry.