Ep8.1. Balancing Empathy & Productivity - With Ally Nitschke

Overwhelm To Owning It with Ally Nitschke

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INTRODUCTION

After a year that saw radical and rapid change, there is a need for a new kind of leader, the kind of leader that can lead with empathy and compassion, can lead a team as a change master, and manage competing priorities with grace. Welcome, The Courageous Leader!

This season of the Overwhelm To Owning It show, will be going through the framework of the Courageous Leader and the skills leaders will need in 2021 and for the future of leadership.

Show Objectives - The Why

Today's episode is looking at such a big topic for leaders. Whether you lead a business or a team, or an organisation. How you interact with your people AND keep productivity happening is key to the success of your business. 

Key Issues - Owner Perspective:

It’s no surprise that there’s a constant juggle between being empathetic, while also making sure that the work to be done is getting done. In this era of leadership, especially with the rise of the Courageous Leader, leaders in business need to be able to have empathy for their people as a retention strategy and they also need to make sure productivity isn’t lost in the process. 

What You Need to Know - The What

What is empathy? Simply put, empathy neutralises negativity. When there’s frustration, anger or dissatisfaction with a team member, the ability to temporarily step into their shoes, see their perspective is what defines empathy.

In the workplace, as leaders you don’t always know or are privy to the full spectrum of what someone might be going through. Having a generous assumption that someone is doing their best effort, and being open to listening is key to building empathy. 

What You Need to Do - The How

How to develop empathy. - YES empathy is a learned and practiced skill. 

They types of empathy

Emotional empathy or active empathy

Cognitive empathy

What happens when there’s too much empathy. 

Healthy and productive empathy. 

Setting healthy boundaries 

Previous Episode: Episode P4.07.4 - Storming, Norming, Performing

Next Episode: Episode P4.09.4 - the 3 pillars of the organisation-aware leader

Written by Ally Nitschke

Leadership Expert and Courageous Conversations Specialist, Speaker. Principal of Made For More and host of the Made For More podcast. Upcoming Author - Courageous Conversations: the $104B problem you’re keeping silent on.

You can connect with Ally on any of these platforms. 

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