Jo Quigley: Hampers that Matter, Retail that Works: Lessons from Jo Quigley
- S5E15
- 45:19
- November 10th 2025
In this episode of Happy Business Radio, Peter talks with Jo Quigley, a South Australian entrepreneur who has run Send a Gourmet Basket for 23 years and The Infant Boutique.
Her hamper business specialises in South Australian produce, offering same-day delivery in Adelaide (with a 10:00 am cut-off) and express post Australia-wide. The Infant Boutique focuses on essentials for newborns to roughly two years, with an emphasis on babywearing—Jo’s daughter Amber is a qualified baby carrier fitter.
Jo explains why staying manageable beats growing at any cost. She reads the market before expanding, curates by customer needs (dietary preferences, budget, occasion), and adapts operations—like click-and-collect and fast despatch—to meet the moment.
She’s candid about mistakes (slow-moving lines, personal tastes) and how she corrected course by watching numbers closely and buying what actually sells.
Family business myths get debunked. Jo and Amber make data-led purchasing decisions, split responsibilities clearly, and use their own family—grandchildren included—as hands-on product testers for durability, safety and practicality.
Throughout, Peter threads in coaching advice on monthly (even weekly) financial visibility and the value of mentors and specialists, spotlighting the “ready, fire, aim” mentality as a key driver of momentum.
The conversation also highlights corporate gifting use cases, the value of local SA produce, and the impact of asking for reviews to expand reach—along with heartfelt stories like a hospital thank-you hamper that underline why thoughtful gifts matter.
Host: Peter Salerno
Mobile: 0408 811 567
Email: [email protected]
Guest: Jo Quigley
Jo Quigley is the owner of Send a Gourmet Basket and co-owner of The Infant Boutique in Norwood, South Australia. For 23 years she’s curated SA-made gourmet hampers with same-day metro delivery and national express shipping. Her second venture, The Infant Boutique, focuses on practical, high-quality essentials for newborn to around two years, with a specialty in babywearing—led by her daughter Amber, a qualified carrier fitter. Jo is known for numbers-first retailing, customer-led curation and a service-driven culture.
https://www.thehamperemporium.com.au/
Producer: Ron Fiedler, Podcast City
Happy Business Radio
🎉 Happy Business Radio
Happy Business Radio explores the real-life stories and strategies that lead to happier staff, loyal clients, and a business that everyone wants to be involved with.
Ready to reignite your love for your business? Tune in anytime as host Peter Salerno takes you on an energetic, feel-good journey into the heart of what it really means to thrive in business — not just financially, but emotionally, mentally, and spiritually.
💡 This is not your typical business podcast.
If you're a small to medium business owner, entrepreneur, or professional searching for more meaning, balance, and happiness in your work, you’re in the right place. Each episode features heartfelt, uplifting conversations with real-world business owners, creative thinkers, and purpose-driven leaders who are building success with happiness at the centre.
🙌 Hosted by the inspiring Peter Salerno — a respected business consultant, community leader, and radio veteran who blends his Italian roots and Aussie spirit to deliver wisdom with warmth. Peter has helped countless people turn challenges into triumphs through coaching, mentoring, and simply listening.
🎧 Join the movement on The Podcast, Podcast City Radio, and the Podcast City Podcast Network — and discover why happiness is the ultimate business strategy.
📩 Want to be a guest on the show? Reach out: [email protected]