Karen Fiedler: From Telemarketing to Podcasting Success The Karen Fielder Story

Ever found yourself on the edge of a breakthrough in your business happiness, only to be stumped by the ins and outs of telemarketing finesse?

Join us on Happy Business Radio as we partner with Karen from Podcast City to unpack the secrets behind engaging conversations and killer elevator pitches.

We kick things off with a heartfelt nod to our international community of listeners, diving into the essential soft skills that transform good telemarketers into great ones, and discussing how customer-centric techniques can make all the difference in your sales strategy.

Telemarketing – it's an art and a science, and with Karen's expertise, we dissect the essence of what makes a sales call not just bearable, but beneficial.

From the power of open-ended questions to the importance of tone, we lay bare the strategies that foster genuine connections and lead to successful client relationships.

As we share our stories about mastering scripts and nailing KPIs, you'll gain insights on how to polish your approach, whether you're a seasoned pro or just starting out.

To round out our radio rendezvous, we shine a light on Karen Fielder's inspiring switch from telemarketing ace to podcasting powerhouse.

We discuss the nuances of polite persistence and the keys to effective customer interaction that can catapult your career to new heights.

So, as you gear up for your next big sales pitch, remember – your next 30 seconds could be the game-changer.

Tune in and get ready to revolutionize the way you think about business happiness and success.

Chapter Summary

(00:09) Happy Business Radio With Karen

Gratitude to global listeners, the importance of happiness in business, networking and KPIs in sales, guest Karen shares telemarketing experience.

(11:29) Telemarketing and Sales Training Tips

Nature's art of telemarketing: open-ended questions, scripting, tone, flexibility, politeness, and scheduling for successful client engagement.

(17:17) Telemarketing Tips and Techniques

Karen and I discuss effective telemarketing strategies, including building rapport, using a script, and handling objections.

(29:38) Effective Sales Techniques and Communication

Sharing knowledge and experiences leads to business success, personalized sales scripts improve performance, taking risks is necessary, and crafting an elevator pitch is effective.

(40:36) Telemarketing Etiquette and Success

Telemarketing frustrations and importance of do not call list, Karen Fielder's journey from telemarketing to podcasting and teaching her methods.

(43:30) Telemarketing Tips and Techniques

Effective telemarketing strategies, open-ended questions, building rapport, upselling, elevator pitch, and improving sales outcomes.

CREDITS

Host: Peter Salerno

Email: [email protected]

Mobile: ‭0408 811 567

Guest:  Karen Fiedler

Email: [email protected]

Producer: Ron Fiedler Podcast City.

Web: podcastcity.com.au

Email: [email protected]

Phone: 08 8121 4448