Technology has transformed virtually every part of business, and artificial intelligence is accelerating that transformation even further. But while many business owners feel pressure to understand every app, system and AI platform,
Nadia Bakhos believes the bigger challenge isn't necessarily technology itself — it's our relationship with technology. Drawing on approximately 27 years in IT, Nadia explains why her focus has shifted from simply “fixing computers” to helping people change their mindset and processes around technology.
Peter and Nadia compare learning technology to learning how to drive. You don't need to understand every mechanical component of a car before you can drive it; you need to develop confidence, learn the fundamentals and improve through experience.
The same applies to AI. Rather than becoming overwhelmed by every new tool, they encourage listeners to identify what they actually need, start learning and continue adapting.
The conversation also explores one of AI's biggest challenges: not everything it produces is necessarily accurate. Nadia reminds listeners that information found online can feed into AI systems, while Peter discusses AI-generated content and the difficulties people can face distinguishing authentic material from generated information.
Their message is clear: artificial intelligence still requires judgement, verification and what Peter calls “actual intelligence”.
Ultimately, this milestone episode isn't simply about AI. It's about remaining curious, teachable and human. Peter and Nadia discuss networking, positive energy, business relationships, referrals, confidence and the importance of continuing to learn. As Nadia puts it, it comes back to learning how to learn.
Host: Peter Salerno
Mobile: 0408 811 567
Email: [email protected]
Guest: Nadia Bakhos
Nadia Bakhos is the business owner behind Chill Technology and describes her work in the technology and innovation space through a combination of technology and business analysis.
With around 27 years of experience in IT, Nadia explains that her work has evolved beyond simply fixing computers. Today, she focuses on helping people address the mindset, processes and fear that can surround technology, particularly as businesses navigate rapid digital change and artificial intelligence.
Her approach centres on making technology more approachable and helping people develop the confidence and willingness to learn rather than feeling overwhelmed by constant change.
Website: https://chilltechnology.com.au/c/
Producer: Ron Fiedler, Podcast City
Happy Business Radio
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