#10 - Accounts Receivable - Getting Paid Without Being Awkward

Accounts Receivable: Getting Paid Without Being Awkward

Episode Summary

Chasing unpaid invoices doesn’t have to feel uncomfortable.

In this expanded episode, Amanda breaks down why accounts receivable feels awkward for tradies — and how systems, boundaries, and confident communication remove the stress.

From setting expectations upfront to handling “I’ll pay you next week,” this episode gives practical scripts and mindset shifts to help you get paid professionally.

In This Episode

·      Why chasing money feels personal

·      Why most late payments aren’t malicious

·      How systems remove awkwardness

·      Why automatic reminders are not rude

·      Setting payment expectations before the job begins

·      Using deposits to reduce risk

·      Scripts for friendly follow-ups

·      Handling delayed payment promises

·      Holding boundaries when clients push limits

·      Using an accounts buffer to remove emotion

·      Why clean receivables improve business momentum

This Week’s Action Step

Turn on automatic reminders or review your payment terms.

Practise the follow-up scripts so you’re confident when needed.

Clarity removes awkwardness. Consistency protects cash flow.

Need Help?

If you’d rather not chase payments yourself, Virtual Coastie manages accounts receivable professionally and consistently on behalf of tradies.

Learn more at: www.virtualcoastie.co.nz

Follow Hey Tradies for more straight-up business advice for trade business owners.