In many processing departments too, much emphasis is placed purely on repetition as the means educating the staff. Unfortunately, this leaves many processing professional ill equipped to make good decisions when problems arise. In these moments, when critical thinking is required, staff members whose education lacks a true understanding of why they are doing the task the way they are will be ill prepared to react appropriately. This also effects staff's ability to participate in risk assessment activities as well.
Incorporating "why" into any department's education program will add quality by creating technicians that not only understand how to do their job but why they do it that way.
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Ask the Educator
Medical device processing is critically important to the safety of patients everywhere. This podcast from Healthmark Industries is about answering questions and sharing knowledge related to sterile processing, endoscopy, infection prevention, biomedical engineering, leadership, and products. Have a question you would like answered on the show? Send it to our email address [email protected].
Meet the Host
Kevin Anderson is a Clinical Education Coordinator for Healthmark Industries. He is a registered nurse (BSN) with multiple certifications including CNOR, CSSM, CRCST, CHL, CIS and CER.
Before joining Healthmark Industries, Kevin worked for 18 years in the acute care setting serving in various clinical and leadership capacities including clinical coordinator of general surgery, operating room manager and manager of sterile processing and endoscopy services. His sterile processing team was recognized with IAHCSMM’s Confidence Builder Award for their outstanding quality improvement in 2018.