EP. 48 Lynn Wise - The Power of Customer-Centric Strategies
- S1E48
- 29:54
- August 30th 2024
🚀 New Episode Alert: The Power of Customer-Centric Strategies! 🚀
Join us on the latest episode of Home Service Hustle as we welcome Lynn Wise, CEO & Founder of Contractor in Charge. Lynn shares her incredible journey from starting as a dispatcher in the home service industry to leading her own successful business.
In this episode, Lynn discusses:
- How understanding your team's roles is crucial for delivering a great customer experience.
- The surprising fact that only 20-25% of call volume consists of actual leads and how to manage this effectively.
- Strategies for optimizing your call handling process by dedicating resources to lead management and customer service.
Discover Lynn's expert insights on creating a customer-centric business model that not only improves service quality but also drives growth and profitability. Whether you're an industry veteran or just starting out, this episode is packed with actionable advice you won't want to miss!
🎧 Listen to the full episode now:
The Home Service Hustle
Join Home Service Hustle's talented (and remarkably handsome) host, Jonathan Bannister as he hosts fantastic and masterful guests bringing the heat when it comes to business, strategy, mindset and mastership in the Home Service Space.
Meet the Host Jonathan Bannister
Jonathan Bannister, CEO of Cornerstone Marketing Solutions and host of the Home Service Hustle, is here to inspire you to become a better leader in your business. On this podcast, you will learn tips, tricks, and tools that will help you achieve personal growth and business success.