From Hospitality to Manufacturing: Why Wellbeing Language Beats Stigma

In this episode of Inside Out: Mental Health at Work and in Life, I'm joined by Jane Gill, Manufacturing Technician in the Biopharma industry.

We explore what mentally healthy workplaces look like across very different industries, from the high-pressure, fast-paced world of hospitality to the structured, process-driven environment of biopharmaceutical manufacturing.

Drawing on Jane's career journey through both sectors, including her experience during COVID-19, this conversation examines why wellbeing language resonates more than mental health terminology, and how stigma still shapes whether people engage with workplace support.

We talk about the basics that get overlooked, from breaks and advance notice of shift changes, to the physical demands of clean room work and the isolation of office-based roles. Jane reflects on the gap between leaders listening and leaders acting, and why normalising struggles early during onboarding could shift culture faster than one-off initiatives.

From framing wellness without medical language, to discovering Mental Health First Aid training as a potential career pivot, this episode challenges tick-box approaches and asks what it really takes to move from performative support to cultures where well-being is woven into daily work life.

🔑 Key Topics

• Reframing mental health as wellbeing to reduce stigma
• Hospitality vs. manufacturing: different pressures, similar patterns
• Why leaders listen but don't always act
• Basics that matter: breaks, shift notice, fair pay, natural light
• Mental Health First Aid as a gateway to deeper learning

💡 Did You Know?

Reframing workplace initiatives around "wellbeing" rather than "mental health" can significantly increase engagement, particularly in industries where stigma remains strong.

📝 Actionable Takeaways

• Frame well-being initiatives around general health, not just mental health language
• Get the basics right first: fair pay, breaks, advance notice, and access to natural light
• Use onboarding to normalise well-being conversations from day one
• Follow up listening with visible action, not just acknowledgment

🗣️ Join the Conversation

What would it look like if your workplace normalised wellbeing conversations from the first day someone joined? Share your thoughts, connect with us on social media, and help us keep questioning what real support looks like beyond the policies.

Connect with Jane: LinkedIn