Navigating workplace conflict: Why emotional intelligence is key artwork
PeopleFirst: The Young Careers Podcast

Navigating workplace conflict: Why emotional intelligence is key

  • S1E12
  • 54:16
  • January 27th 2025

What’s really going on when we experience conflict at work? Can we ever get over a personality clash? Are there unavoidable tensions between different generations? And how can we navigate these tricky situations professionally without letting them derail our careers or impact our wellbeing?

In this episode, Jordan speaks with Vince Sanderson, a management consultant and workplace mediation expert, to explore the issue of workplace conflict.

Discover how to view conflict as a communication challenge, understand why empathetic individuals may find it more difficult to manage, and gain valuable insights from Vince on dealing with challenging managers.

This discussion highlights the significance of emotional intelligence in strengthening both personal and professional relationships – and we think you’ll gain great insights from this chat!

You can follow Vince over on TikTok and Instagram.

As always, if you are looking to change jobs or find a new one, why not visit the Brook Street website for our latest job postings - there may be a dream role just waiting for you!

PeopleFirst: The Young Careers Podcast

Entering the world of work can be scary; from facing imposter syndrome, to struggling with work life balance; it can feel like we’re the only ones who don’t have it all figured out.

But the PeopleFirst podcast is here to tell you something different. Brought to you by Brook Street, we digest the common issues that young people are facing in the world of work. From balancing remote work with wellbeing, to asking for a pay rise, to navigating painful career gaps, to neurodivergence at work - this is a space for open and honest conversations helping you to make positive changes.

In each episode, host Jordan Spry will chat to incredible guests to break down the issue at hand and make you feel less alone.

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