Business Operations: How to build a scalable structure that drives growth artwork
Predictable B2B Success

Business Operations: How to build a scalable structure that drives growth

  • E206
  • 1:00:08
  • December 4th 2021

Alicia Butler Pierre is the founder of Equilibria, Inc. an operations management firm. Alicia trained as a chemical engineer. After years of working in the engineering profession she decided to move from New Orleans to Atlanta and as a result of that move decided to start her own business.

Part of the evolution that came from starting her own business led her to invent the Kasennu ™ framework for business infrastructure and ultimately write the world’s first book about it.

In this episode, Alicia shares how we can build scalable business operations that drive predictable business growth. Insights she shares include:

  • What is business operations or bizops
  • Why businesses don't necessarily focus on business operations
  • When do you need a business operations team
  • What should business operations help achieve within a business
  • Should branding and culture guide the development of bizops
  • What is the Kasennu ™ framework
  • How to use a framework to assess business operations
  • How to best determine the most important activities that need to be filled in order to put you in that position where you now have more options to scale
  • and much much more....


Predictable B2B Success

The Predictable B2B Success podcast is about creating predictable growth in a business. This is a podcast for founders, business owners, and marketing and sales executives.

In each podcast episode, we unpack an aspect of creating business growth predictably. We look at how we can expand our influence and strategies to boost sales through the creation of remarkable experiences, empathetic content, and conversations.

Each episode features an interview with a founder, sales or marketing executive, or thought leader in the B2B space. We might be bringing on well-known authors or hosts of popular podcasts but most importantly you’ll hear from those who have hands-on experience in creating predictable B2B success. Through each episode, we’ll be helping you explore the best ways to create predictable purpose-driven growth of a business and sustainable revenue growth.

If you have any suggestions for future episodes or feedback on the podcast, get in touch via Twitter at @vpkoshy or through the website at https://www.sproutworth.com