Your Team is Dropping the Ball & Here's Why with Claire Carreras
- 57:28
- May 1st 2026
In this episode of The Restoration Rundown, I’m joined by Claire Carreras from 1-Tom-Plumber to talk about how teams are actually built and why so many aren’t set up to succeed.
Claire brings a unique perspective from leading operations in high-pressure service environments, transitioning into ownership, and unexpectedly, working in the thrash metal music scene before entering the trades.
We explore how team structure, roles, and expectations impact performance, why some teams struggle even with good people, and how to identify strengths in individuals that most companies overlook.
If you’re a restoration business owner trying to build a team that actually performs, this conversation will give you a different way to think about it.
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Restoration Rundown Podcast
Hosted by Benjamin Ricciardi, the author of "The No B.S Guide to Internet Marketing for Restoration Contractors" and owner of Ironclad Restoration Marketing, The Restoration Rundown Podcast is your one stop shop on how to grow your Restoration Business.
From digital marketing to best management solutions, we give you the "rundown" on everything you need to build your property damage restoration company the right way.
Join us and our special guests and get ready for the rundown!
Our Host
Benjamin Ricciardi is the host of The Restoration Rundown Podcast and founder of Ironclad Restoration Marketing. He helps Restoration Businesses and their owners across the U.S. get more leads and sales by getting their internet marketing RIGHT.
Benjamin’s diverse background throughout multiple industries has given him the experience and tools to understand the complete picture of what it takes to succeed. Benjamin lives in West Palm Beach, Florida where he is an active member of many industry associations, president of multiple business networking groups, and is a board member of a local non profit providing support and help to children battling cancer. Ben is also an avid Miami Dolphins fan and father.