SaaS Churn and Ways to Reduce Churn, with Anita Toth

On this episode of the podcast I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.

Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.

We discuss:

- The acceptable level of churn for a SaaS product

- How to properly segment your customer base

- How I recovered over a $1000 from users who involuntary churned

- Easy fixes you can make to reduce churn

Resources

– Connect with Natalie on Facebook

– Join SaaS Boss Facebook Community