On this episode of the podcast I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.
Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.
We discuss:
- The acceptable level of churn for a SaaS product
- How to properly segment your customer base
- How I recovered over a $1000 from users who involuntary churned
- Easy fixes you can make to reduce churn
Resources
– Connect with Natalie on Facebook
– Join SaaS Boss Facebook Community
SaaS Boss
My name is Natalie Luneva and I am an Exit Planning Advisor & Business Broker. I've spent 15+ years helping companies grow - now I help them become sellable.
SaaS Boss provides an actionable advice for business owners and bootstrapped founders from coaches and consultants about startup growth, scaling challenges, exit planning, building remote teams, leadership, getting unstuck, founder personal growth and more.
Connect with me at natalieluneva.com
https://greattoelite.com
https://eliteexitadvisors.com