Ben Motteram is a Customer Experience consultant based in Melbourne, Australia. He’s been a part of and helped leading brands in Australia in CX based projects like; Customer insights, employee engagement and company culture.
To be a world class CX organization, then you have to lead by example. Join in as Ben and I discuss the tips and strategies used by organizations like Amazon, Apple, and IKEA to stay at the top of the pack.
Links
Ben Motteram - What Sets the Best Customer Experience Companies Apart? (https://www.cxnetwork.com/cx-experience/articles/what-sets-the-best-customer-experience-companies )
Connect with Ben
Website - http://cxpert.com.au/
Twitter - https://twitter.com/CXpert
Linkedin - https://www.linkedin.com/in/benmotteram/?originalSubdomain=au
Science of CX
CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors.
Known for his relentless pursuit of all things 'customer', Steve knows how to help your business and create experiences that customers respond to.
Listen to Steve's insights. Learn to grow and accelerate your business.
Learn more: www.scienceofcx.com