Creating a Seamless CX Across All Channels with Bill Albert artwork
Science of CX

Creating a Seamless CX Across All Channels with Bill Albert

  • S1E16
  • 33:17
  • June 26th 2020

This week Steve & Angela welcome UX research pioneer and Bentley University User Experience Center Executive Director Bill Albert to discuss improving CX and usability across all channels.

Science of CX

CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors.

Known for his relentless pursuit of all things 'customer', Steve knows how to help your business and create experiences that customers respond to.

Listen to Steve's insights. Learn to grow and accelerate your business.

Learn more: http://bit.ly/ScienceofCX_Pappas