Designing a Customer-Centric Culture with Annette Franz artwork
Science of CX

Designing a Customer-Centric Culture with Annette Franz

  • S1E24
  • 35:29
  • July 24th 2020

This week Steve and Angela welcome CX thought leader, coach, keynote speaker, and author Annette Franz, to talk about designing a customer-centric culture.

Science of CX

CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors.

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