Sarah Miller: Customer Experiential Events Turbo-Charge Brand Awareness artwork
Science of CX

Sarah Miller: Customer Experiential Events Turbo-Charge Brand Awareness

  • S3E137
  • 42:48
  • June 1st 2022

As CEO of Axis, Sarah is a fearless, strategic, and creative leader with over 15 years of strategic experience in public relations and marketing within the Tech, Entertainment, Sports & Lifestyle Industry.

Her extensive expertise and success in leading an award-winning experiential agency combined with her in-depth creative & strategic public & media relations and experiential events have helped launch numerous start-up’s and notable brands alike. 

Sarah leads successful nationwide PR & Marketing launch campaigns for public companies as well as early stage start-ups. She has successfully taken many early stage tech companies from launch to M&A stage. 

Sarah is also the Founder & Producer of the Media Excellence Awards, one of the most prestigious and influential awards in the mobile technology, entertainment & media industry.


Key Takeaways

  • ​Understanding what experiential activities/events are. 
  • How startups and small businesses can also implement low level experiential marketing events. 
  • How a  good experience allows consumers to have a “feel good feeling” attached to your brand
  • Different ways to leverage technology in creating an immersive experience with the customers without the high cost. 
  • Allowing the consumer to understand your brand by bringing them into your backstory; giving your loyal customers a behind the scene experience.
  • How good a good experience helps to achieve the three goals of a brand; attract new customers, retain an existing market and maximize  exposure in the marketplace.
  • How  B2B/B2C  technology companies can create an immersive experience. 
  • Why personalization is always critical to the consumers.
  • Benefits of collaborating with other like-minded brands with the same kind of  DNA when it comes to experiential engagement. 


Connect with Sarah

Website -  https://www.axis-entertainment.com/   

LinkedIn -  https://www.linkedin.com/in/sarahmillerla/

Science of CX

CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors.

Known for his relentless pursuit of all things 'customer', Steve knows how to help your business and create experiences that customers respond to.

Listen to Steve's insights. Learn to grow and accelerate your business.

Learn more: www.scienceofcx.com