Sujan Patel: Building Products Customers Love artwork
Science of CX

Sujan Patel: Building Products Customers Love

  • S2E71
  • 39:30
  • September 8th 2021


Sujan Patel

In his 14-plus years as a marketer and entrepreneur, Sujan Patel has helped hundreds of companies boost online traffic and sales and strengthen their online brand reputation. Patel is the co-founder of Web Profits and Mailshake.


Some of the topics we cover in today’s episode include;

  • Sujan’s entrepreneurial journey. The obstacles he’s incurred along and his inspirational founding and growth of Mailshake. 
  • How to empower customers, and also turning to CX as an alternative to marketing. 
  • Solving customer problems by understanding friction points in their purchase journey. 
  • Getting to the root cause of major operation blocks in your business
  • What to do and what not to do when  designing products or services. 

Connect with Sujan

Linkedin - https://www.linkedin.com/in/sujanpatel/ 

Twitter - https://twitter.com/sujanpatel?lang=en 

YouTube - https://www.youtube.com/c/sujanpatel 

Website - https://sujanpatel.com/

Science of CX

CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors.

Known for his relentless pursuit of all things 'customer', Steve knows how to help your business and create experiences that customers respond to.

Listen to Steve's insights. Learn to grow and accelerate your business.

Learn more: www.scienceofcx.com