Exploring Customer Centricity Through the Lens of Access to Human Health as a Basic Right, How Does Supply Chain Best Serve People Who Need It the Most, and Stakeholder Engagement in Humanitarian Supply Chains (Africa Resource Center)
- S1E12
- 15:39
- March 24th 2020
In Episode 12, we explore thinking about supply chains outside of the box, where we can often get stuck in academic discussions. The impacts of supply chains can quickly shift to rights-based discussions. This is Part 2 of our lightning talk with Pretty Mubaiwa, PhD Public Law Candidate and UCT Regional Coordinator for the Africa Resource Center. Pretty works in disruptive supply chain to provide critical medicine, access, and care at the point of need. She specializes in international public law and women's rights.
It’s time we expand our thinking around supply chain and how it’s a powerful conduit that can impact the lives of many, particularly the lives of women. How does supply chain best serve the people who need access the most…access to healthcare, medicine, sexual and reproductive health. Most of this access happens because of supply chains.
In this episode, we discuss how supply chains provide access to human health as a basic right which involves translating rights from the United Nations to the individual communities who need critical supplies, stakeholder engagement in defining the future of humanitarian supply chains, and the amazing work happening at the Africa Resource Center.
To learn more about Pretty: https://www.linkedin.com/in/pretty-mubaiwa-b5917086/; to learn more about ARC: https://www.linkedin.com/company/africa-resource-centre/about/
Find us, connect, and explore at https://www.supplychainrevolution.com/
Supply Chain Revolution
The supply chain podcast where sustainability, AI, and global trade strategy collide. If you run supply chains, set procurement strategy, or lead enterprise transformation, this is the show that connects the dots others miss.
Hosted by Sheri Hinish, the Supply Chain Queen, each episode tackles the questions keeping executives up at night: how tariffs and trade disruption reshape sourcing and supplier networks, where agentic AI and automation are actually delivering ROI in supply chain planning, what reshoring and nearshoring mean for sustainability commitments, how to operationalize ESG and Scope 3 reporting without destroying margins, and why the companies building circular economy and regenerative supply chains are outperforming those that are not.
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Whether the topic is autonomous supply chain planning, digital twins, supply chain cybersecurity, trade compliance, sustainable procurement, carbon data transparency, or the talent pipeline for next generation supply chain leaders, every episode delivers frameworks you can use Monday morning.
Built for chief supply chain officers, heads of procurement, sustainability leaders, operations executives, technologists, policymakers, and graduate students in supply chain management, operations, and sustainability. If your role touches global supply chains, this show was made for you.
Sheri Hinish is an award winning executive strategist, board advisor, and global thought leader in supply chain transformation, sustainability, and AI. She is the Founder of Supply Chain Revolution Global and previously led sustainability consulting at EY and IBM. Featured in The Wall Street Journal, Bloomberg, The Economist, and Forbes. Named the number one Global Supply Chain Leader and Top 250 Leaders in Sustainability. She speaks regularly at COP, New York Climate Week, Reuters Events, and Gartner Supply Chain Symposium.
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Keywords: supply chain, sustainability, AI, artificial intelligence, ESG, tariffs, trade policy, procurement, reshoring, nearshoring, circular economy, Scope 3, digital transformation, supply chain management, supply chain technology, supply chain leadership, agentic AI, climate tech, supply chain strategy
Learn more at supplychainqueen.com
My purpose is to make a meaningful impact for the clients, colleagues, partners, and communities I serve. I have spent my career at the intersection of supply chain, sustainability and innovation in large-scale transformation. I’d love to walk with you on your journey.
I'm the Founder and Host of the Supply Chain Revolution podcast. In my day role, I currently serve as the Global Consulting Sustainability Services, Technology + Ecosystems Leader at EY serving across sectors, alliances, sustainability solutions, and digital ventures. I formerly led Sustainability Services + Alliances at IBM with a passion for sustainable supply chain, circularity, and hardening emerging sustainability tech use cases.
Colleagues and clients affectionately call me the nickname “Supply Chain Queen.” I'm recognized as a trusted partner that F500 companies consistently leverage for connected transformation, end-to-end digital supply chain, purpose-driven leadership, and disruptive thinking in embedding sustainability and emerging innovation in transformations.
Recent awards include: Top 250 leaders in Sustainability (2025), Leaders in Excellence, Supply & Demand Chain Executive (2025), Top 100 Women in Sustainability and Supply Chain (2024), Top 50 influencer in Sustainability by Onalytica (2023), 100 Women in 2023 by March8 Magazine, the 2021 #1 Supply Chain Leader by Supply Chain Digital, a 2022, 2021, 2020 & 2019 Supply & Demand Chain Executive "Pro to Know," the "People's Choice 2020 Global Woman in Supply Chain Leader,” and a Corporate Vision Excellence award in 2020.
I’m a Rebel who loves creating, building, and bringing out the best in people, helping to grow high-performance teams. I've made a career in turn-around and scaling high growth opportunities (product, solutions, infrastructure for practice areas and alliances), simplifying the complex, rethinking paradigms for F500 clients, mainly in CPG, Financial Services, Retail, Advanced Manufacturing, Chemicals and Energy.
I am a graduate lecturer in Sustainability at the University of Arkansas and have a Masters from Harvard University with emphasis in Sustainability + Liberal Arts. I hold 2 credentials from Rutgers University with highest distinction (Beta Gamma Sigma), an MS in Supply Chain Management, and a Mini-MBA in Digital Supply Chain. I also have a BS in Business, Supply Chain Management (Summa Cum Laude) from the University of Maryland. I hold an IBM Industry Academy Expert designation (in Consumer), Project Management Professional (PMP), and Lean Six Sigma Greenbelt.
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