Exploring Customer Centricity Through the Lens of Access to Human Health as a Basic Right, How Does Supply Chain Best Serve People Who Need It the Most, and Stakeholder Engagement in Humanitarian Supply Chains (Africa Resource Center)
- S1E12
- 15:39
- March 24th 2020
In Episode 12, we explore thinking about supply chains outside of the box, where we can often get stuck in academic discussions. The impacts of supply chains can quickly shift to rights-based discussions. This is Part 2 of our lightning talk with Pretty Mubaiwa, PhD Public Law Candidate and UCT Regional Coordinator for the Africa Resource Center. Pretty works in disruptive supply chain to provide critical medicine, access, and care at the point of need. She specializes in international public law and women's rights.
It’s time we expand our thinking around supply chain and how it’s a powerful conduit that can impact the lives of many, particularly the lives of women. How does supply chain best serve the people who need access the most…access to healthcare, medicine, sexual and reproductive health. Most of this access happens because of supply chains.
In this episode, we discuss how supply chains provide access to human health as a basic right which involves translating rights from the United Nations to the individual communities who need critical supplies, stakeholder engagement in defining the future of humanitarian supply chains, and the amazing work happening at the Africa Resource Center.
To learn more about Pretty: https://www.linkedin.com/in/pretty-mubaiwa-b5917086/; to learn more about ARC: https://www.linkedin.com/company/africa-resource-centre/about/
Find us, connect, and explore at https://www.supplychainrevolution.com/
Supply Chain Revolution
The Supply Chain Revolution Podcast is where global leaders in sustainability, AI, and supply chain reimagine the future of business. Hosted by Sheri Hinish, the Supply Chain Queen, this award-winning show explores bold ideas at the intersection of supply chain, circular economy, innovation, technology, ESG, and leadership.
Each episode features candid conversations with C-suite executives, investors, academics, policymakers, and entrepreneurs who are shaping how organizations create value in a rapidly changing world. From decarbonization and digital transformation to diversity, equity, and inclusion, we unpack strategies that accelerate progress and challenge the status quo.
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Sheri Hinish, known globally as the Supply Chain Queen, is an executive strategist, board advisor, and award-winning sustainability leader. She has been named among the Top 100 Women in Supply Chain, a multi-year “Pro to Know”, and one of the Top 250 Global Leaders in Sustainability.
Join the revolution—because supply chains can save the planet, save lives, and build a better world.
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Keywords: supply chain podcast, sustainability podcast, circular economy, climate tech, AI, ESG, innovation, leadership, digital transformation, diversity and inclusion
Learn more at supplychainqueen.com
My purpose is to make a meaningful impact for the clients, colleagues, partners, and communities I serve. I have spent my career at the intersection of supply chain, sustainability and innovation in large-scale transformation. I’d love to walk with you on your journey.
I'm the Founder and Host of the Supply Chain Revolution podcast. In my day role, I currently serve as the Global Consulting Sustainability Services, Technology + Ecosystems Leader at EY serving across sectors, alliances, sustainability solutions, and digital ventures. I formerly led Sustainability Services + Alliances at IBM with a passion for sustainable supply chain, circularity, and hardening emerging sustainability tech use cases.
Colleagues and clients affectionately call me the nickname “Supply Chain Queen.” I'm recognized as a trusted partner that F500 companies consistently leverage for connected transformation, end-to-end digital supply chain, purpose-driven leadership, and disruptive thinking in embedding sustainability and emerging innovation in transformations.
Recent awards include: Top 250 leaders in Sustainability (2025), Leaders in Excellence, Supply & Demand Chain Executive (2025), Top 100 Women in Sustainability and Supply Chain (2024), Top 50 influencer in Sustainability by Onalytica (2023), 100 Women in 2023 by March8 Magazine, the 2021 #1 Supply Chain Leader by Supply Chain Digital, a 2022, 2021, 2020 & 2019 Supply & Demand Chain Executive "Pro to Know," the "People's Choice 2020 Global Woman in Supply Chain Leader,” and a Corporate Vision Excellence award in 2020.
I’m a Rebel who loves creating, building, and bringing out the best in people, helping to grow high-performance teams. I've made a career in turn-around and scaling high growth opportunities (product, solutions, infrastructure for practice areas and alliances), simplifying the complex, rethinking paradigms for F500 clients, mainly in CPG, Financial Services, Retail, Advanced Manufacturing, Chemicals and Energy.
I am a graduate lecturer in Sustainability at the University of Arkansas and have a Masters from Harvard University with emphasis in Sustainability + Liberal Arts. I hold 2 credentials from Rutgers University with highest distinction (Beta Gamma Sigma), an MS in Supply Chain Management, and a Mini-MBA in Digital Supply Chain. I also have a BS in Business, Supply Chain Management (Summa Cum Laude) from the University of Maryland. I hold an IBM Industry Academy Expert designation (in Consumer), Project Management Professional (PMP), and Lean Six Sigma Greenbelt.
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