
Are You A Rescuing Manager Or A Supportive Manager?
- S3E147
- 12:15
- December 8th 2022
Have you ever delegated some work to a member of your team (whether that's in-house or remote) and they failed to deliver on time or to the quality you expect so you end up lurching in to rescue the situation?
If that's happened to you or something you fear then you are not alone and that's what we're going to cover in today's episode of the podcast, so let's jump in with some practical tips on what you can do to start changing this.
Time Stamp
[01:00] How to delegate and let go (even if you don’t have a team today)
[01:40] A definition of a RESCUING manager v a SUPPORTIVE manager
[03:05] 5 Tips to stop being a RESCUING manager
[3:32] 1. It all starts with developing the right Mindset
[05:08] 2. Work on being a great delegator
[06:45] 3. Slow down to speed up - invest time in delegating and communicating clearly
[07:33] 4. Be a coach/mentor manager rather than a directive/telling manager
[08:31] 5. Have clarity around who is responsible for what tasks and develop clear roles & responsibilities
[09:45] If you keep RESCUING your team you will demotivate them and it will lead to staff retention issues
[10:49] Be the captain of your ship
Quotations
“Ask yourself if you are a rescuing manager or a supportive manager?” - Rob Da Costa
“Telepathy doesn't exist so make sure you delegate effectively.” - Rob Da Costa
“Be the captain of your ship, standing on deck, spotting the iceberg up ahead” - Rob Da Costa
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Useful links mentioned in this episode:
The Agency Accelerator
Busy agency owners can have a hard time balancing delivering exceptional work with finding ideal new clients - all the while, ensuring the smooth running of their agency.
Every Thursday, join Rob Da Costa, agency owner and coach, as he explores the key topics that affect you and your agency. I share tools and ideas to aid your profitable growth as well as interview industry expert guests, who share their experiences of working in or with agencies just like yours.
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