Recruitment: The 7 Needs Of An Employee With Rory Spence artwork
The Agency Accelerator

Recruitment: The 7 Needs Of An Employee With Rory Spence

  • S3E124
  • 38:10
  • June 30th 2022

In this week's episode, we are discussing what is probably the hottest topic right now, and that is recruitment and retention.

If you're anything like most other agencies, then you are finding it particularly difficult to attract and retain great talent.

So we're going to unpack that, exploring the 7 needs of an employee and the 7 needs, therefore, of a candidate.

And to do that I am joined once again by Rory Spence from the WOW Agency.

Time Stamp

[01:03] Key findings from the recruitment & retention Bench Press Report

[03:12] What are candidates looking for in the agency they choose to join?

[03:55] Only 33% of agencies have a strategy to deliver a great candidate experience during the recruitment process

[04:29] What does a great candidate experience look like?

[07:30] Best routes for recruitment - should you use recruitment agencies?

[12:30] What is the best process to recruit and how should it be structured?

[14:52] In-house vs remote working - 39% of agencies ask staff to be in the office 1-2 days a week

[18:00] 82% plan to keep an office

[18:30] 71% of agencies are recruiting remotely

[21:25] The 7 needs of a candidate

[21:40] 1: Purpose

[22:50] 2: An exciting vision

[24:55] 3: Leadership

[26:30] 4: Team

[27:40] 5: Progression

[29:27] 6: Flexible working

[33:39] 7: An empowered culture

[35:45] View recruitment as a strategy, not a tactic - so think about the recruitment process & onboarding strategy

[36:11] Think about how you recruit and how your current process can be refined

Quotations

“If you can address the 7 needs of a candidate, you will be able to attract top talent” - Rory Spence

“When you have recruited, it not the end of the problem, it’s the start of the solution” - Rob Da Costa

“39% of agencies ask staff to be in the office 1-2 days a week” - Rory Spence

Rate, Review, & Subscribe on Apple Podcasts

“I enjoy listening to The Agency Accelerator Podcast. I always learn something from every episode.” If that sounds like you, please consider rating and reviewing my show! This helps me support more people — just like you — move towards a Self-Running Agency.

Scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!

Also, if you haven’t done so already, subscribe to the podcast. I’m adding a bunch of bonus episodes to the feed and, if you’re not subscribed, there’s a good chance you’ll miss out. Subscribe now!

Useful links mentioned in this episode:

The Agency Accelerator

Busy agency owners can have a hard time balancing delivering exceptional work with finding ideal new clients - all the while, ensuring the smooth running of their agency.

Every Thursday, join Rob Da Costa, agency owner and coach, as he explores the key topics that affect you and your agency. I share tools and ideas to aid your profitable growth as well as interview industry expert guests, who share their experiences of working in or with agencies just like yours.

Whether you are just starting out or running an established growing agency, whether you run an online or bricks & mortar agency, this is the podcast for you.

To learn more about Rob, his coaching and training, visit the website