Discover How Grief Care is Being Transformed by Technology artwork
The Heart of Hospice Podcast

Discover How Grief Care is Being Transformed by Technology

  • S10E39
  • 52:16
  • April 24th 2026

Grief expert Melissa Lunardini is featured in this conversation about the potential and pitfalls of AI use in grief care. Being able to leverage technology for grief support can be a huge help, but as with any tech use, that support needs to be safe and appropriate.  

Here are some highlights from this episode:

  • Melissa believes it’s very important to recognize that while AI is technology, not all technology is AI.
  • Text-based support (texting) is NOT AI; it’s simply SMS messaging that comes to a smart phone.  
  • For many people who need support, receiving a text is the best way to access grief care.  
  • Not every form of grief support works for every person - grief support groups or individual therapy might not be accessible or affordable. 
  • Some forms of AI can offer a risk to mental and emotional health, but the science around this topic is still developing. More research is needed.

Connect with Melissa Lunardini, PhD, MA, MBA, FT, Chief Clinical Officer of Help Texts: Website: https://helptexts.com/leadership-team/melissa-lunardini/ Help Texts website: helptexts.com Social media for Melissa Lunardini and/or Help Texts: Instagram Facebook LinkedIn TikTok

Connect with HaloCare: Website: halocaregroup.com HaloCare services for healthcare professionals: halocaregroup.com/healthcare-professionals Get more info about HaloCare for yourself or a loved one here Socials: Facebook Instagram Twitter  LinkedIn Connect with HaloCare by phone at (888) 247-7102 

Hospice Navigation Services understands that you need unbiased, expert support to have the best end of life experience possible. And we believe you deserve to get good hospice care.  If you have questions about hospice care for yourself or someone you care about, Hospice Navigation Services can help. It’s easy to connect by phone or video. You can book a 30-Minute Navigation Session for just $45 if you’re starting to talk about end of life care. A 60-Minute Navigation Session for $95 provides for an in-depth discussion, and allows for up to 3 family members to get the same expert information at the same time. Book a session with an expert Hospice Navigator at theheartofhospice.com

 Connect with The Heart of Hospice Podcast and host Helen Bauer Website: theheartofhospice.com Social media: Facebook Instagram LinkedIn YouTube

Email: [email protected]

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The Heart of Hospice Podcast

The Heart of Hospice podcast is dedicated to helping personal and professional caregivers who are caring for someone with serious illness. We're here to provide information and education so people can make informed choices about end of life care.