Kickoff: Leadership, Growth, and What’s Next in Home Services artwork
THE Home Service Hot Seat

Kickoff: Leadership, Growth, and What’s Next in Home Services

  • S2E1
  • 09:59
  • January 27th 2026

In this episode of The Home Service Hot Seat, host Michael Grigery is joined by new co-host Crayton Caudill to kick off Season 2 and set the direction for what’s ahead.

They introduce Crayton’s background in home services, including scaling a concrete coatings business past $5M, and discuss why Season 2 will focus more deeply on leadership, personal growth, and real decision-making at every stage of business. The conversation covers the evolution from operator to leader, lessons learned from scaling and exiting a company, and why mindset, self-awareness, and execution matter more than tactics alone.

This episode sets the foundation for Season 2, outlining upcoming topics like leadership development, scaling from $1M to $10M+, AI and technology in home services, and conversations with top operators across the industry.



THE Home Service Hot Seat

Hosted by Michael Grigery, CEO of ClickCallSell, and Jonathan Maynard, CEO of Red Door LLC this podcast dives deep into the strategies, challenges, and success stories of home service business owners.

We’re here to bring real talk and real stories from experts who share insights on scaling, profitability, the highs and lows of entrepreneurship.

Each episode, we put top-performing business owners, coaches, and industry leaders to uncovering the tactics they use to win in an ever-competitive market. From marketing and sales to operations and leadership, we cover it all—no fluff, just actionable takeaways.

🎧 New episodes every week!

Meet the Hosts

Michael Grigery avatar
Michael Grigery
CEO of ClickCallSell

Michael Grigery is the CEO of ClickCallSell and a certified business coach with over 13 years of experience helping home service entrepreneurs grow, scale, and lead with clarity. With a background in franchising, digital marketing, and business coaching, Michael brings a tactical, high-energy approach to everything he does. He's passionate about making good businesses great and helping small business owners unlock their full potential through strategy, data, and relentless execution.

Crayton Caudill avatar
Crayton Caudill
Co-Host

Crayton Caudill is a home service operator and entrepreneur with firsthand experience scaling a concrete coatings business past $5 million in revenue. With a focus on leadership, execution, and personal growth, Crayton brings an operator’s perspective to the challenges of scaling, hiring, and transitioning from technician to leader. As co-host of The Home Service Hot Seat, he helps business owners think more clearly, make better decisions, and grow with intention.