Running Effective Meetings in Businesses | Leadership, KPIs, and Team Accountability artwork
THE Home Service Hot Seat

Running Effective Meetings in Businesses | Leadership, KPIs, and Team Accountability

  • S1E21
  • 45:46
  • October 14th 2025

In this episode of The Home Service Hot Seat, hosts Michael Grigery and Jonathan Maynard dive into the essentials of running effective leadership meetings for home service businesses.

They break down why most meetings fail, how to structure them for clarity and accountability, and the importance of KPIs, scorecards, and consistent follow-through. They also cover the EOS L10 framework, assigning responsibility, and how meetings can drive revenue when done right.

This conversation is packed with practical insights on building stronger leadership teams, improving communication, and creating a culture of radical transparency.

Here's a Template for you guys:

Home Service Scorecards

Reference:

Jonathan Brill

Unique Genius

ClickCallSell

THE Home Service Hot Seat

Hosted by Michael Grigery, CEO of ClickCallSell, and Jonathan Maynard, CEO of Red Door LLC this podcast dives deep into the strategies, challenges, and success stories of home service business owners.

We’re here to bring real talk and real stories from experts who share insights on scaling, profitability, the highs and lows of entrepreneurship.

Each episode, we put top-performing business owners, coaches, and industry leaders to uncovering the tactics they use to win in an ever-competitive market. From marketing and sales to operations and leadership, we cover it all—no fluff, just actionable takeaways.

🎧 New episodes every week!

Meet the Hosts

Michael Grigery avatar
Michael Grigery
CEO of ClickCallSell

Michael Grigery is the CEO of ClickCallSell and a certified business coach with over 13 years of experience helping home service entrepreneurs grow, scale, and lead with clarity. With a background in franchising, digital marketing, and business coaching, Michael brings a tactical, high-energy approach to everything he does. He's passionate about making good businesses great and helping small business owners unlock their full potential through strategy, data, and relentless execution.

Crayton Caudill avatar
Crayton Caudill
Co-Host

Crayton Caudill is a home service operator and entrepreneur with firsthand experience scaling a concrete coatings business past $5 million in revenue. With a focus on leadership, execution, and personal growth, Crayton brings an operator’s perspective to the challenges of scaling, hiring, and transitioning from technician to leader. As co-host of The Home Service Hot Seat, he helps business owners think more clearly, make better decisions, and grow with intention.