Why Your CRM Isn't the Problem (And What Is) featuring Ronnie Smith
- S2E3
- 22:48
- August 16th 2026
Ronnie Smith spent nearly a decade helping build Job Nimbus into one of the top CRMs in home services before founding Next Level Solutions.
In this episode, Ronnie, Michael and Crayton break down why the "all-in-one CRM" is a myth, what data every contractor should be tracking, and why the businesses that scale in 2026 will be the ones willing to disrupt their own processes before they're forced to.
THE Home Service Hot Seat
Hosted by Michael Grigery, CEO of ClickCallSell, and Jonathan Maynard, this podcast dives deep into the strategies, challenges, and success stories of home service business owners.
We’re here to bring real talk and real stories from experts who share insights on scaling, profitability, the highs and lows of entrepreneurship.
Each episode, we put top-performing business owners, coaches, and industry leaders to uncovering the tactics they use to win in an ever-competitive market. From marketing and sales to operations and leadership, we cover it all — no fluff, just actionable takeaways.
Meet the Hosts
Michael Grigery is the CEO of ClickCallSell and a certified business coach with over 13 years of experience helping home service entrepreneurs grow, scale, and lead with clarity. With a background in franchising, digital marketing, and business coaching, Michael brings a tactical, high-energy approach to everything he does. He's passionate about making good businesses great and helping small business owners unlock their full potential through strategy, data, and relentless execution.
