📊 When Dentists Need a Fractional COO | Erica Benavente & Dr. Glenn Vo
- 13:15
- February 6th 2026
Scaling a dental practice isn’t just about adding operatories... it’s about having the right leadership and systems in place.
In this episode of the Nifty Thrifty Dentists Podcast, Dr. Glenn Vo sits down with Erica Benavente, Founder of Quest Dental Solutions, to discuss why many dentists hit a ceiling when they try to scale without executive-level operational support.
Erica shares her journey from dental assistant to COO, how she helped grow a practice into a 25-operatory super practice, and why a fractional COO can be the missing link between chaos and sustainable growth.
In this episode, we cover:
- When dentists actually need a fractional COO
- Why office managers can’t scale practices alone
- How systems and staffing must evolve as practices grow
- What changes when you expand to multiple locations
🦷 Sponsor Shoutout: Dentalree
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The Nifty Thrifty Dentists
The Nifty Thrifty Dentists Podcast is proudly hosted by Dr. Glenn Vo, a USA Today and Wall Street Journal Best Selling author, renowned industry connector, and dynamic dental speaker. As the founder of the influential Nifty Thrifty Dentist Facebook group and Dental Lifestyles Magazine, Dr. Vo is committed to elevating the dental profession. In addition to leading a thriving dental practice in Denton, TX, he uses this platform to illuminate the compelling stories of dental professionals and companies that are making a difference in the industry. Each episode not only offers insights and inspiration but also provides exclusive discounts on top-tier products and courses, making this podcast an invaluable resource for dental practitioners dedicated to excellence.