One of the biggest service plan mistakes we see virtual assistants making is allowing clients to rollover unused hours.
Unlike service plans provided by mobile phone providers, virtual assistants need to stop allowing any unused hours rollover to the next month (or beyond!).
And before you freak out, having a no rollover policy is very common practice in the business world - especially for freelancers.
In this episode you’ll learn:
- The knock-on effects that can be detrimental to your business if you are allowing unused hours to rollover with multiple clients.
- Why this is not an unreasonable or immoral boundary to have with clients.
- How to move past the fears you have around introducing a no-rollover policy.
Sam + Jo xo
The Sam + Jo VA Show
THE must listen-to podcast for Virtual Assistants around the globe!
Having both independently grown and managed successful VA businesses for 16+ years combined, VA coaches Jo Jensen and Sam Browne joined forces in 2019 to help other VAs specialise, systemise, and scale their very own businesses with confidence.
No matter where you are in your VA journey, whether you're just starting out or you've been in the biz for a while, The Sam + Jo VA Show podcast provides you the best insights, ideas and strategies so you too can grow a thriving, work-from-home, virtual business.
Learn from those that have not only been there, but they've done it (and continue to do it) successfully!
Looking for more clarity on how to scale your business? Access the best virtual assistant training & coaching at The VA Foundry