Caution! Slippery slope ahead!
If you find yourself withholding the truth from clients, avoiding uncomfortable conversations, hiding mistakes or making empty promises, you’re on a slippery slope No-Clients-Ville.
Because if you’re not being honest then you’re not acting with integrity. And without honesty, trust and integrity it's pretty much impossible to build long-lasting client relationships.
Like the saying goes people, honesty truly is the best policy!
In this episode you’ll learn:
- Why trust is the most important asset in your client relationships.
- What to do if a client’s competition approaches you.
- The language to use when you don’t understand.
- How to handle being sick, away or expecting.
Just starting out on your VA journey?
Are you an established VA looking to scale?
Sam + Jo xo
The Sam + Jo VA Show
THE must listen-to podcast for Virtual Assistants around the globe!
Having both independently grown and managed successful VA businesses for 16+ years combined, VA coaches Jo Jensen and Sam Browne joined forces in 2019 to help other VAs specialise, systemise, and scale their very own businesses with confidence.
No matter where you are in your VA journey, whether you're just starting out or you've been in the biz for a while, The Sam + Jo VA Show podcast provides you the best insights, ideas and strategies so you too can grow a thriving, work-from-home, virtual business.
Learn from those that have not only been there, but they've done it (and continue to do it) successfully!
Looking for more clarity on how to scale your business? Access the best virtual assistant training & coaching at The VA Foundry