EI or EQ … it really doesn’t matter which term you use. The important thing is that you’re aware that having a high level of emotional intelligence is key to leading your dream team, dealing with difficult clients and changing your victim mindset to a victorious one.
The most powerful introduction to the ‘above the line’ concept is the OARBED model, and in this episode we share real life examples of how falling below the line can lose you clients and break your business.
In this episode you’ll learn:
- The key EI concept every VA must use.
- How to deal with unhappy clients.
- Why being a slave to your business is a choice you’ve made.
Sam + Jo xoxo
The Sam + Jo VA Show
THE must listen-to podcast for Virtual Assistants around the globe!
Having both independently grown and managed successful VA businesses for 16+ years combined, VA coaches Jo Jensen and Sam Browne joined forces in 2019 to help other VAs specialise, systemise, and scale their very own businesses with confidence.
No matter where you are in your VA journey, whether you're just starting out or you've been in the biz for a while, The Sam + Jo VA Show podcast provides you the best insights, ideas and strategies so you too can grow a thriving, work-from-home, virtual business.
Learn from those that have not only been there, but they've done it (and continue to do it) successfully!
Looking for more clarity on how to scale your business? Access the best virtual assistant training & coaching at The VA Foundry