437. The Magic of Relationship Marketing: How to Get Clients Referring You Constantly
- E437
- 25:50
- February 2nd 2026
What if you didn’t have to chase leads, post nonstop, or feel awkward asking for referrals… because your clients were already talking about you?
In this episode of Passports, Profits & Pixie Dust, we’re diving into relationship marketing—the secret weapon travel agents can use to create consistent referrals and repeat business without burnout.
Travel is emotional. It’s memorable. And when you learn how to intentionally nurture client relationships before, during, and after the trip, referrals stop being random and start becoming predictable.
If you’re a travel advisor who wants:
- More word-of-mouth referrals
- Stronger client loyalty
- A business that grows because people love working with you
This episode is for you.
⏱️ Episode Breakdown & Talking Points
[00:00] Welcome to Passports, Profits & Pixie Dust
- Why relationship marketing matters more than ever in the travel industry
- The difference between chasing leads and building relationships
[03:00] What Relationship Marketing Really Means for Travel Agents
- Why travel advisors are perfectly positioned for relationship-based growth
- The booking is not the finish line—it’s the beginning
- Becoming “their travel person” vs. just a booking agent
[08:00] Why Referrals Don’t Happen by Accident
- The biggest myth about referrals
- Why happy clients still don’t always refer
- The emotional triggers behind referrals (hint: it’s not price)
[13:00] The 4 Relationship Marketing Touchpoints That Create Referrals
- The Booking Experience – setting the tone and building trust
- The Pre-Trip Relationship – managing peace of mind, not just logistics
- During & After Travel Follow-Up – standing out when others go silent
- The Ongoing Relationship – staying top-of-mind long after the trip
[25:00] How to Get Referrals Without Feeling Salesy
- Why “asking” feels awkward—and what to do instead
- Simple, natural language that invites referrals
- How authenticity beats scripts every time
[32:00] Final Takeaways & Action Step
- Why stronger relationships = easier marketing
- One simple action to take this week to spark referrals
- Building a travel business that grows with heart
✨ Key Takeaways for Travel Agents
- Referrals are built through experience + emotion, not luck
- Relationship marketing creates repeat clients and word-of-mouth growth
- Consistent follow-up is more powerful than constant content
- Clients want to help you—when you make it easy and genuine
🎯 Action Step from This Episode
Reach out to one past client this week—no pitch, no selling.
Just a simple check-in to reconnect and nurture the relationship.
That’s where the magic starts.
💌 Connect + Continue the Conversation
If this episode resonated with you:
- Share it with another travel agent who needs this reminder
- Screenshot and tag me on social media so I can cheer you on
- Or send me a message and tell me your biggest takeaway
Thank you for being here, for building a business with heart, and for bringing a little pixie dust into the travel industry 💕✈️
https://www.lindsaydollinger.com
Passports, Profits and Pixie Dust
Welcome to the Passports, Profits and Pixie Dust Podcast! Host Lindsay Dollinger shares tips, strategies, stories, and interviews that will help you grow the travel business you want without burnout...with some pixie dust (FUN) sprinkled in!
Are you ready to be empowered to start or uplevel your business so you can earn the income you deserve to live the life of your dreams? It's time to create and own your magic!
About Lindsay: Lindsay is a women’s business coach, podcast host, high school Spanish teacher, dog mama to Bella, and Disney lover! She lives in Ohio with her younger sister and their rescue dog (from Puerto Rico), Bella. She's obsessed with all things Disney (the parks, movies, studying the business model, and running RunDisney races).
She started in business in network marketing in 2016. Needing an outlet to feel fulfilled after her mom passed away from a nearly 17 year battle with breast cancer in 2015, she quickly found that she was obsessed with helping other women also grow their businesses, and her coaching business very organically grew from her success in her own business and helping others on her team. She started this podcast in 2020 to share not only her own business advice and tips as she's on the journey herself, but also to interview other motivational women to share with YOU ! Additionally, she has always loved Disney, and one of the things she does is work as a travel agent who specializes in Disney and cruises. So, it was very natural for her to add her Disney-inspired branding into her business coaching, and the rest is history!
www.lindsaydollinger.com**The opinions expressed by Lindsay Dollinger on this podcast, her website, or her social media accounts are those of her own and are not those of any other company she partners with.
Meet the Host
Lindsay is a women’s business coach, podcast host of the Passports, Profits and Pixie Dust podcast, high school Spanish teacher, dog mama to Bella, travel advisor, and Disney lover! She lives in Ohio with her younger sister and their rescue dog (from Puerto Rico), Bella. She's obsessed with all things Disney (the parks, movies, studying the business model, and running RunDisney races).
She started in business in network marketing in 2016. Needing an outlet to feel fulfilled after her mom passed away from a nearly 17 year battle with breast cancer in 2015, she quickly found that she was obsessed with helping other women also grow their businesses, and her coaching business very organically grew from her success in her own business and helping others on her team. She started this podcast in 2020 to share not only her own business advice and tips as she's on the journey herself, but also to interview other motivational women to share with YOU ! Additionally, she has always loved Disney, so it was very natural for her to add her Disney-inspired branding into her business coaching, and that’s how she formed her membership, The Social Sales Society.
