In this episode of the ManpowerGroup Work Intelligence Lab podcast, hosts Karla Fletcher and John Julitz discuss how rapidly changing skills and surging job applications are reshaping hiring, and speak with Greg Dunbar of Hubert.ai about the “talent differentiation crisis,” where mass-apply tools and AI-written CVs are making candidates harder to distinguish.
Greg shares how Hubert.ai is rethinking hiring by replacing CV screening, application forms, and phone screens with short, structured, skills-based “predictive interviews” delivered via text or voice, designed to be low-stress and completed on candidates’ own time.
He explains how poor AI interview experiences can drive candidate drop-off, while Hubert reports high completion rates and strong candidate satisfaction. Greg also discusses AI fatigue, the importance of starting with the problem rather than the technology, and why Hubert uses a hybrid approach combining LLMs for conversational experience with deterministic scoring for fairness, transparency, and compliance with enterprise standards and evolving regulations like the EU AI Act.
Chapters:
00:00 Intro
01:38 Meet Hubert and Greg
02:58 Talent Differentiation Crisis
05:10 Predictive Interviewing Explained
07:29 Candidate Drop Off Myth
11:15 AI Fatigue and Education
17:25 Safety Fairness and Scoring
24:59 Hybrid AI Not LLM Scoring
27:42 Noise Regulation and Moats
36:48 Human First Recruiting Future
39:47 Choosing Vendors and Wrap Up
Work Intelligence Lab
Where data starts the conversation and real-world insight takes it further. The Work Intelligence Lab Podcast brings you sharp, unscripted conversations about the trends shaping the future of work. Each 15-to-20-minute episode begins with a data point, drawn from a combination of ManpowerGroup insights and trusted external research. From there, leading voices across industries share how that insight is playing out in their world, whether they see it confirmed, challenged, or evolving in new ways.
We do not chase headlines. We use data to ground the conversation, spark debate, and explore the real-time tension between insight and action.
Expect fresh perspectives, practical thinking, and just enough disagreement to keep things interesting.
One data point. Influential voices. Real insight into how work is changing.
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