34: Crisis-Proof Your Cleaning Business Like Ino Padilla Did artwork
True Grime Stories

34: Crisis-Proof Your Cleaning Business Like Ino Padilla Did

  • S1E34
  • 36:06
  • June 17th 2025

“Keep investing in your learning.” - Ino Padilla

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Episode Summary: In this powerful episode of True Grime Stories, Ino Padilla, co-owner of Detail Cleaning Services in Houston, Texas. Ino shares his journey from near collapse to building one of the largest residential cleaning businesses in the U.S.—all while managing operations, launching new ventures like Outrank Automations, and coaching with Cleaning Business Fundamentals (CBF).

He walks us through a defining “grime scene” during Hurricane Harvey, when their business nearly shut down completely due to lack of systems and financial safety nets. Ino reveals how investing in learning, systemizing operations, and putting people first helped not only stabilize the business but launch it to new heights.

Whether you’re just starting out or managing a growing team, this episode is packed with real, actionable insights on surviving crises, scaling smart, and turning breakdowns into breakthroughs.

🔑 Key Topics: 

  • Family-run business story of Detail Cleaning Services
  • How the business nearly collapsed
  • Operating paycheck to paycheck
  • No systems, no financial cushion
  • Investing in education (CBF program)
  • Creating and refining systems for operations and crisis management
  • Positive team leadership during disasters
  • Customer communication during shutdowns
  • Asking clients to prepay services during the crisis
  • Crisis readiness through rescheduling, staff training, and automation
  • Launch of Outrank Automations
  • Ino’s role as a Spanish-speaking CBF coach


Guest’s Information: 


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True Grime Stories

Welcome to "True Grime Stories", hosted by residential cleaning business coach and entrepreneur, Jeannie Henderson. Each episode, we'll unravel a new tale of transformation, from grimey mess to great succes, as we meet cleaning business owners who have scrubbed their way to the top.

Join us as we uncover the secrets of success and inspire others.