38: The Power of Trust: How Keely Graves Grew by Empowering Her Team

"Every milestone you meet creates a whole new challenge. But if you have the right people in the right seats, and a strong support system—you can overcome anything." — Keely Graves

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Ready to turn your grime story into a success story? Get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. 

Episode Summary:

In this heartfelt and inspiring episode, Jeannie Henderson sits down with Keely Graves, owner of Keely’s Cleaning Crew in Bismarck, North Dakota. What began as a way to care for her son turned into a thriving residential cleaning company now serving over 300 clients. Keely shares how her accidental start evolved into intentional growth, the hard lessons she learned around delegation and trust, and why building a leadership team was the key to reclaiming her time and sanity.

Key Topics:

• Starting a business from personal necessity
• Transitioning from solo cleaner to multi-employee business
• The emotional grit behind scaling a cleaning company
• Building a leadership team and creating trust
• Getting the right people in the right seats
• Letting go of perfection and embracing progress
• Family, business, and why it truly takes a village
• Insights from the Cleaning Business Fundamentals (CBF) Pro program

Guest’s Information:

Keely Graves

• Founder & Owner, Keely’s Cleaning Crew
• Website: https://keelyscc.com

Keely is a proud graduate of the Goldman Sachs 10,000 Small Businesses Program, a member of the Cleaning Business Fundamentals (CBF) program, and a passionate supporter of Cleaning for a Reason, a nonprofit providing free house cleaning to cancer patients. With a heart for people and a vision for growth, Keely continues to serve her community by offering flexible job opportunities and exceptional service across Bismarck and beyond.

Connect with Jeannie:

• Website: jeanniehenderson.com
• Facebook: https://www.facebook.com/JeannieHendersonConsulting/
• Instagram: https://www.instagram.com/jeanniehenderson
• Linkedin: https://www.linkedin.com/in/jeanniehenderson