
40: Why Bigger Can Be Easier. Having a Future-Ready Mindset with Karen Hamilton
- S1E40
- 39:36
- July 29th 2025
“It gets easier when you're bigger, not harder”. - Karen Hamilton
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Episode Summary: In this empowering episode of True Grime Stories, host Jeannie Henderson sits down with Karen Hamilton, founder of Pristine House Cleaning, to explore the unexpected challenges and breakthroughs in building a cleaning business from the ground up. After a decade as a stay-at-home mom, Karen dove into entrepreneurship at age 40 with no formal experience—but a powerful drive to prove herself and provide a better life for her family.
Karen opens up about the rapid growth of her business post-COVID, the overwhelm that came with it, and the hard lesson that bigger can break you—unless you invest ahead. She shares how waiting too long to hire administrative help nearly cost her team and clients, and how hiring virtual assistants (VAs) helped her regain control, reduce burnout, and lead with confidence.
This episode is filled with real talk on mindset shifts, scaling smart, and how investments in systems and people can transform chaos into clarity. If you’re growing fast and feeling the pressure—Karen’s story is the playbook you didn’t know you needed.
🧩 Key Topics:
- Starting a cleaning business after motherhood and at midlife
- Rapid post-COVID growth and the dangers of scaling too fast
- The reality of burnout when you try to do it all
- Hiring before you're “ready” vs. waiting too long
- Transitioning from paper-based systems to digital workflows
- The power of virtual assistants in cleaning businesses
- Mindset shifts: From cost to investment
- Letting go of control to grow with structure
- Why building office systems is essential for long-term success
- Emotional toll of being overwhelmed and how it affects leadership
- Advice on investing in business coaching and support
- What true growth looks like—financially, emotionally, and operationally
Guest’s Information:
- Learn more about Pristine House Cleaning: https://pristinehouseclean.com/
- CBF (Cleaning Business Fundamentals) – A business coaching program that helped understand what was missing and how to build systems that actually work.
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True Grime Stories
Welcome to "True Grime Stories", hosted by residential cleaning business coach and entrepreneur, Jeannie Henderson. Each episode, we'll unravel a new tale of transformation, from grimey mess to great succes, as we meet cleaning business owners who have scrubbed their way to the top.
Join us as we uncover the secrets of success and inspire others.