Trust in negotiations and dispute resolution artwork
TrustTalk - It's all about Trust

Trust in negotiations and dispute resolution

  • E23
  • 32:49
  • July 1st 2021

In this interview negotiation experts, Bob Bordone and Tim Masselink explain what it takes to build trust during negotiations. Negotiation includes any intent, any effort, any set of communications to influence or to persuade. So embedded under negotiation are things like dispute resolution or conflict resolution or mediation in my mind, because all of those tasks in some way are around trying to influence behavior. Negotiation is bigger than that. Negotiation includes both making deals and helping people resolve conflicts or helping people manage disputes in some way. What do skillful negotiators have to make them succeed? The importance to create value with the other side: the more negotiators feel that there is trust with their counterpart, the less risky it is for any of the parties to share information about their preferences, the less risky it is for them to engage in a joint venture with them. The role of online or real-life meetings for the outcome of negotiations, the importance of being honest and predictable. Have men and women different skills? Negotiation is not a debate. The "shadow of the future" hanging over negotiations. We talk about negotiations via virtual tools (ZOOM, TEAMS), can they be effective, and the role of confidentiality.

TrustTalk - It's all about Trust

TrustTalk podcast covers all aspects of Trust. Trust is more relevant than ever. Trust is everywhere. Trust has many faces. We will dive in all aspects of trust in the lives of people: trust in technology, social networks, trust in politicians, trust in facts, communications and journalism, the judiciary, your partner, employer or employee. Trust is not something that comes for free, most of the time it requires a lot of effort to gain and once gained, to keep it. Without Trust, nothing works.

Trust takes years to build, seconds to break and forever to repair.

Meet the Host

Severin de Wit avatar
Severin de Wit
Your TrustTalk podcast host

Former attorney-partner at several law firms, lastly Simmons & Simmons, he started in 2010 the IPEG consultancy (Intellectual Property Expert Group) with 24 international IP consultants. Severin is chairman of the Netherlands foundation "Stichting PleitAcademie", a certified training institute for attorneys and law professionals. With the TrustTalk podcast and the website ( he is pursuing his passion for trust. Nothing works without trust.

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