Calling for Excellence: Angie Snow on Leadership, Legacy & Women in the Trades

In this empowering episode of Unique Genius, host Angela Chanowsky sits down with Angie Snow, Principal Industry Advisor at ServiceTitan and a celebrated force in the HVAC and plumbing industry.

From her beginnings as a schoolteacher to becoming a co-owner of a successful HVAC business, Angie’s story is one of bold pivots, industry leadership, and a passion for empowering others, especially women in the trades. Whether she’s transforming call centers into profit centers or mentoring future leaders, Angie brings clarity, warmth, and strategy to everything she does.

Angela and Angie dive into:

• Angie’s pivot from teaching to owning an HVAC company
• How to scale a family business while raising a family
• What it means to create a “culture of excellence” inside a home service business
• Training CSRs to become strategic assets
• The evolution of women in plumbing, HVAC, and leadership roles
• Why coaching and mentorship are game changers in business growth

Whether you’re a contractor, a leader in the trades, or just someone navigating your own career pivot, this episode is packed with actionable insight and inspiration.

About Angie Snow:

Angie Snow is a respected leader in the HVAC and plumbing industry, currently serving as Principal Industry Advisor at ServiceTitan, where she leads customer and product training initiatives. With over 17 years in the HVAC space, she has helped transform call centers into profit centers and led strategic growth across operations, finance, and marketing.

As former co-owner of Western Heating, Air & Plumbing, Angie earned top industry recognition, including the Service World Woman of the Year Award and being named one of the Top Women in HVAC. She is a certified John Maxwell Team Member, founder of Snow Business Coaching, and a leadership coach with Go Time Success Group.

Angie actively supports Women in HVACR, Women in Plumbing and Piping (WIPP), and Lady Titans, leading the way for women in the trades with coaching, speaking, and mentoring.

Episode Highlights:

“I’m a woman in the trades, that’s me in a nutshell.”

From classroom to call center: how Angie built a multi-million dollar HVAC company

Training CSRs to drive revenue and elevate the customer experience

What women bring to leadership in the home services space

How legacy, culture, and community shape lasting success

Links & Resources:

🌐 Learn more: www.snowbusinesscoaching.com

📲 Follow Angela on Instagram: @angelachanowsky

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