Mastering Quality and Building Lasting Connections in the Cleaning Industry with Martha Woodward

In this episode of Unleash Your Unique Genius, I team up with Martha Woodward to explore the highs and challenges of starting and running a cleaning business. We dive into the importance of quality management systems, the power of networking, and how tracking customer satisfaction and employee performance can transform your business.

Martha shares her insights on hosting the upcoming Quality Driven event in Victoria, Canada, and why intimate workshops and meaningful connections at these events are key to long-term business success. If you're looking to enhance your business through smarter systems, data-driven decisions, and performance-driven pay, this episode is packed with actionable takeaways.

🔑 Key Takeaways:

The value of tracking quality and employee performance using software like Quality Driven

How to incentivize high-quality work with performance-driven pay systems

Why attending industry conferences and forming lasting connections can accelerate your business growth

The benefits of hands-on workshops and intimate event settings for deeper learning and networking

If you want to improve your business operations and build relationships that last, tune in now for all the details!

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