Delivering data solutions to the housing sector - Douglas Silverstone

Doug is the Head of Data at Metropolitan Thames Valley

Douglas Silverstone is the Head of Data, Analytics and Information Security at Metropolitan Thames Valley. Responsible for the data on 60,000 homes more than 100,000 tenants and countless repairs and components. Housing Data is becoming increasingly complex and interrelated. Be that legislative requirements, IoT, or simply providing a better service to our tenants, both the data we collect and the information we manage is increasing by the day. Douglas has led the Data governance initiative at Metropolitan Thames Valley Housing. Beyond this, he is a thought leader in the sector setting up a housing data forum and a strong advocate of the HACT data standards, which enable associations to work better together and deliver more for their tenants. His approach has led to a fundamental step-change in the way data is understood and used, and helps MTVH to be leaders in their field.