Linda Bustos: How can eCommerce companies close experience gaps in the "new normal"?

Linda is an eCommerce consultant and blogger, formerly of the Get Elastic eCommerce blog and eCommerce Illustrated, and has worked with some of the world's most exciting brands on digital experience and conversion optimization. She's currently the Director of Digital Commerce Strategy with Elastic Path.

1) How has COVID-19 impacted online and physical retail experiences?

2) How can businesses best respond to consumer behavior and operational challenges?

3) What are some low-hanging fruit opportunities to close these gaps without massive technical or capital investment?

All episodes: eCommerce Growth Show

Episode notes: How can eCommerce companies close experience gaps in the "new normal"?

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