Steven Shyne: Understand the customers’ context, build relevancy and encourage it
- S1
- 50:53
- October 31st 2019
In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Steven Shyne. As a Senior Consumer Experience (CX) Strategist, Steven is a researcher first and a marketer second. Whether working with ecom, B2B/lead gen, EDU or government/municipal clients, he strives to improve his clients’ website performance and business metrics with a data-backed, user-centric approach.
Both the creative and analytical worlds are second nature to the marketing expert Steven Shyne. He is driven by and thrives in the pursuit and acquisition of knowledge and experience. A simple yet profound motto shapes his every decision and it’s very inspirational! ‘Do that for which you can be proud.’
The best takeaways:
- How to monitor the right kind of data - 04.55
- How to get more value from existing customers - 09.37
- What’s the starting point in building a great strategy - 13.59
- How to look at and interpret the data - 07.46
- Fresh ideas for eCommerce growth - 20.38
- How to add value with marketing - 27.42
Podcast Notes: Steven Shyne: Understand the customers’ context, build relevancy and encourage it
All episode articles: Growth Interviews
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