Tim Kilroy: Increasing customer retention and lifetime value by following up
- S1
- 32:21
- January 21st 2020
In this week’s episode of Growth Interviews, we invite you to join our conversation with Tim Kilroy, a senior marketing and sales executive with more than 18 years of experience in creating companies and helping retailers and agencies achieve faster growth.
His deep experience in search and social media has allowed him to create new business processes, in a successful effort of driving massive revenue growth.
A big part of Tim’s legacy also stands in his work with agencies. His consultancy business focuses on solving marketing, messaging, business development & process problems. In his own words, Tim helps agencies create more revenue and more profit.
The best takeaways:
- eCommerce growth strategies
- Artificial Intelligence is transforming the customer experience
- Customer retention is a purposeful act
- Recency, Frequency and Monetary Value is the best place to start
Podcast Notes: Tim Kilroy: Increasing customer retention and lifetime value by following up
All episode articles: Growth Interviews
Follow Omniconvert on: