![[Mistakes Were Made] Don't Trust the Dream — A 4-State Launch Disaster and the F. Scott Fitzgerald Granddaughter artwork](https://images.pod.co/RBLnerwWxVa1n5wcq_6Us1iC996pAqXVl2IixZZReZA/resize:fill:600:600/plain/artwork/02f4e83f-9b56-413f-a8ac-909651ac55bc/hospitality-strategy-lab-1730413716.jpg)
[Mistakes Were Made] Don't Trust the Dream — A 4-State Launch Disaster and the F. Scott Fitzgerald Granddaughter
- S4E5
- 31:59
- March 5th 2026
🎙️ MISTAKES WERE MADE — Special Series on Hospitality Strategy Lab
Two stories about what happens when passion blinds you to business reality.
Eamon Rockey poured every dollar he had — and a lot he didn't — into launching Rockey's Liqueur across four states on the same day. California, New York, Florida, New Jersey. One person. Zero brand recognition. Everyone told him to start small. He didn't listen. He almost lost everything.
Then there's Charles Hardwick, who ran Blue Owl in the East Village during the golden age of NYC cocktail bars. He tells the story of the night a woman claiming to be F. Scott Fitzgerald's great-granddaughter ripped her dress off at his bar to win an argument — and how it taught him the most important lesson about bartender boundaries. Plus: the sweat equity trap that nearly ruined him. Charles was made 'managing partner' on a handshake and sweat equity. It meant nothing. Worse — it almost meant hundreds of thousands in unpaid sales tax liability.
Mistakes were made. Dreams were trusted. Reality hit back.
Featuring: Eamon Rockey (Rockey's Liqueur), Charles Hardwick (Drinkmark / Blue Owl)
🔗 Rockey's Liqueur: rockeysliqueur.com | Drinkmark: drinkmark.co
🔗 Follow Jason: jlittrell.com
Hospitality Strategy Lab
Welcome to Hospitality Strategy Lab, the podcast where science meets service. Join host Jason Littrell as he dives into the cutting-edge world of hospitality with interviews from industry pioneers, tech innovators, and behavioral psychologists. Each episode explores how AI, automation, behavioral economics, and data-driven strategies can revolutionize guest experiences and drive repeat business. From practical tips to big-picture insights, we’re here to give you the strategies you need to stay ahead in this ever-evolving industry.
Whether you’re a bar owner, restaurant manager, or hospitality operator, this podcast is your playbook for creating habit-forming guest experiences and sustainable growth.
Tune in and transform the way you think about hospitality.
Meet Jason Littrell
Jason Littrell is a world-class hospitality consultant, award-winning bartender, and founder of Hospitality Strategy Lab.
With years of experience working at renowned venues like Death & Co in Manhattan and advising top-tier hospitality brands, Jason has a deep understanding of what it takes to create unforgettable guest experiences and profitable bar programs.
As a pioneer in the use of AI, automation, and behavioral psychology in hospitality, he’s passionate about making advanced tactics accessible to operators who want to stay ahead in this fast-paced industry.
Through his podcast, Jason interviews industry leaders, tech innovators, and behavioral science experts, providing actionable insights and strategies to help you elevate your hospitality game.
Whether you’re a bar owner, restaurant manager, or hospitality operator, Jason’s engaging approach and wealth of knowledge make Hospitality Strategy Lab your go-to resource for mastering the art and science of exceptional service.
Ready to revolutionize your hospitality business? Tune in and learn from the best.