Making research accessible to people with disabilities with Lauren Isaacson
- E72
- 26:10
- July 25th 2023
On this episode of Now that’s Significant, a Market Research Podcast, host Michael Howard, the head of marketing at Infotools is joined by Lauren Isaacson, founder of Curio Research, a market and UX research consultancy based in Vancouver, British Columbia specializing in the green technology sector. Lauren is a researcher with over 20 years of experience working as an in-house researcher for various companies and on staff at a number of advertising and research agencies over the course of her career. Now she helps companies improve the experience, accessibility, and messaging of their digital products for both the business and consumer sectors.
On this episode, Michael and Lauren discuss:
- How research accessibility helps companies hear from large, diverse, and growing market
- Why we shouldn't be intimidated by the possibility of having someone with a disability as a participant or respondent.
- The reason why we need to keep our processes simple and flexible
- Asking participants what they need to fully participate in the group or interview
- Defer to their expertise
- Don’t use fancy question formats in surveys
- How the industry needs to normalize incorporating people with disabilities in research, 20% of the population is significant
We hope you enjoy the show.
Now that's Significant
Now that's Significant is a podcast focused on inspiring and educating Market Researchers as they seek to tackle pertinent challenges impacting the insights sector, as well as make the most of the many opportunities we're facing to deliver greater value to our stakeholders.
The team from Infotools rotate the hosting responsibilities to bring a range of passion, experience, energy, and views to the show.
Check out transcribed episodes on our website at Infotools | Podcasts
***
Infotools Harmoni is a fit-for-purpose market research analysis, visualization, and reporting platform that gives the world’s leading brands the tools they need to better understand their consumers, customers, organization, and market.
Established in 1990, we work with some of the world’s top brands around the world, including Coca-Cola, Orange, Samsung, and Mondelēz.
Our powerful cloud-based platform, Harmoni, is purpose-built for market research. From data processing to investigation, dashboards to collaboration, Harmoni is a true "data-to-decision-making" solution for in-house corporate insights teams and agencies.
While we don't facilitate market research surveys, we make it easy for to find and share compelling insights that go over-and-above what stakeholders want, inspiring them to act decisively.
One of the most powerful features of Harmoni is Discover is a time-tested, time-saving, and investigative approach to data analysis. Using automated analyses to reveal patterns and trends, Discover minimizes potential research bias by removing the need for requesting and manually analyzing scores of cumbersome crosstabs – often seeing what you can’t.
Discover helps you easily find what differentiates groups that matter to you, uncover what makes them unique, and deliver data points that are interesting, relevant, and statistically significant, plus see things others can’t. Add to all this an impending GenAI feature, and you have an extremely powerful, future-proofed tool.
Feel free to check out our platform and services at www.infotools.com