Why I doubled down on market research with Heather O'Shea artwork
Now that's Significant

Why I doubled down on market research with Heather O'Shea

  • E53
  • 26:43
  • March 15th 2023

On this episode of Now that's Significant, we’re joined by Heather O’Shea, Chief Research Officer at Alter Agents, a full-service, strategic market research consultancy reimagining research in an era of shifting decision making. Heather is a passionate digital ad insights leader with over 16 years of experience in market research and consumer insights. She has held positions at media agencies, publishers, tech platforms and research companies.

How brands need to go back to basics with their approach to market research. Reasons for this included the evolution of consumer data landscape (GDPR, Apple’s app tracking transparency, demise of third-party cookies);

We’ve also seen decreasing viability of some of our existing media and advertising measurement techniques

She touched on how we've seen a reduction in ability to rely on direct response attribution measurement for decision-making.

Heather shared with us some thoughts on choosing the right mix of methodologies.

And more.

We hope you enjoy the show.

Now that's Significant

Now that's Significant is a podcast focused on inspiring and educating Market Researchers as they seek to tackle pertinent challenges impacting the insights sector, as well as make the most of the many opportunities we're facing to deliver greater value to our stakeholders.

The team from Infotools rotate the hosting responsibilities to bring a range of passion, experience, energy, and views to the show.

Check out transcribed episodes on our website at Infotools | Podcasts

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Established in 1990, we work with some of the world’s top brands around the world, including Coca-Cola, Orange, Samsung, and Mondelēz.

Our powerful cloud-based platform, Harmoni, is purpose-built for market research. From data processing to investigation, dashboards to collaboration, Harmoni is a true "data-to-decision-making" solution for in-house corporate insights teams and agencies.

While we don't facilitate market research surveys, we make it easy for to find and share compelling insights that go over-and-above what stakeholders want, inspiring them to act decisively.

One of the most powerful features of Harmoni is Discover, a time-tested, time-saving, and investigative approach to data analysis. Using automated analyses to reveal patterns and trends, Discover minimizes potential research bias by removing the need for requesting and manually analyzing scores of cumbersome crosstabs – often seeing what you can’t.

Discover helps you easily find what differentiates groups that matter to you, uncover what makes them unique, and deliver data points that are interesting, relevant, and statistically significant, plus see things others can’t. Add to all this an impending GenAI feature, and you have an extremely powerful, future-proofed tool.

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